Money Mondays: Choosing A Tax Professional Is No Longer a Coin Flip
Welcome to the second installment of Money Mondays“your 2006 tax season guide. In last week’s Money Monday we looked at determining your needs. Should you hire a tax pro? Today we’ll assume you have decided “yes”.
We expect our stylists to be current with fashion trends, our medical providers respectful of our partners, and our legal council well versed in LGBT issues. We also expect the same level of respect and support from our tax preparers. But how do you choose the right tax professional?
If this seems like a daunting task, relax. Don’t resort to flipping a coin. Today you’ll learn the ins and outs of choosing a tax preparer. I will break it down logically, step by step.
YOUR REQUIREMENTS
1. Know a little about your tax situation. Look at the return you filed last year for guidance. Familiarize yourself with the various forms you used.
- What is your filing status?
- Do you have any dependents?
- Are you filing a personal tax return?
- Are you self-employed?
- Are you a member in a business partnership?
- Or are you the owner of a corporation?
2. Identify whom do you work best with. Think of the personality types and styles you are most comfortable with. Our finances are very personal and confidential. You want to be relaxed and uninhibited when talking with your tax professional. Consider the following:
- Do you like your service professional to be a strong leader?
- Can you work with a person who uses an “in your face” method?
- Do you prefer a gentle approach?
- Are you comfortable with a traditional business style?
- Would you prefer a laid back person who provides a relaxed atmosphere?
Keep in mind that tax law is often unclear. There may be conflicts between the taxing authorities’ interpretation of the law and other supportable positions.
- Would you like a tax preparer who will resolves those issues in your favor?
- Or would you prefer a preparer who is overly conservative and makes all the close calls in favor of the IRS?
Keep your preferences in mind while proceeding. They will help guide you towards the right person for your job.
THEIR CREDENTIALS
It is rare to find professions where the service providers need not be licensed. Unfortunately tax preparation is one of those professions. With the exception of Oregon and California, there are no licensing requirements for tax professionals.
So who should you trust with your taxes?
Attorneys and Certified Public Accountants (CPAs) are credentialed to prepare tax returns. They are licensed by the state in which they practice and are well versed in tax law.
Enrolled Agents (EAs) must pass an IRS exam to earn their designation. They are federally authorized tax practitioners who are able to represent taxpayers in all states. EAs are the only tax preparer required to exhibit proficiency to the IRS before practicing.
Paid Preparers in California must complete a 60-hour course in federal and state tax law and obtain a $5000 bond in order to register with the California Tax Education Council (CTEC). Once registered, they become a CTEC Registered Tax Preparer and are required to complete 20 hours of annual continuing education and maintain their bond.
Paid Preparers in Oregon must be at least 18 years of age, have a high school degree or equivalent, complete 80 hours of income tax law education, and pass a tax preparer examination. Oregon also requires 30 annual continuing education hours.
Large Commercial Chains: Please be careful when turning to them. It has been reported in recent years that major chains make the majority of errors on tax returns. Ask about how they train their tax preparer, the quality of service you’ll receive, and any guarantees they offer on their work.
Unlicensed Tax Preparers: If you choose this route you are taking great risks! You wouldn’t have an unlicensed surgeon operate on you”don’t let an unqualified tax preparer complete your return. Be aware of your increased chance of additional taxes, interest, fines and penalties associated with incorrect or incomplete tax returns.
WHERE TO FIND A GOOD TAX PROFESSIONAL
You can find tax professionals in the usual places like phone books, billboards, and tv ads. Targeted mailers and letters may even conveniently appear in your mailbox. I prefer to ask my friends first when seeking any good professional.
Call upon friends who have similar lifestyles. Who do they work with and why? If the response is intriguing ask for their preparers name and number. If appropriate, mention the friend who referred you when calling. I (and many of my colleagues) offer client referral discounts. In fact, I’ve built my business via word of mouth. In professional service fields a good recommendation is invaluable.
INTERVIEW TIPS
Here is a quick interview checklist. It is a starting point. Don’t forget to include questions of your own
1. What are their credentials? Follow up to verify them! Here are some helpful websites.
National Association of Enrolled Agents
Better Business Bureau
National Association of Tax Professionals
California Tax Education Council
Oregon Tax Preparer Board
2. Do they have experience preparing returns like yours? How long have they been in practice? What are the benefits of hiring them? How do they keep current on tax law changes? What continuing education do they perform?
3. Do they have experience preparing returns like yours? How long have they been in practice? What are the benefits of hiring them? How do they keep current on tax law changes? What continuing education do they perform?
4. How do they set their fees? There is very little consistency in preparer fees. They vary greatly and can depend on multiple factors. Fees vary based on the credentials of your preparer, the complexity of your return, and even the area you live in.
Will you be charged a fee for each form? Or perhaps you will be billed a flat rate or an hourly rate. Request a quote and make sure you understand what is included and excluded. Does it include meeting time with you, the client? What about follow up calls? Will you be billed for those?
5. If you get notice of an audit — can they represent you? For returns they have and haven’t prepared? Ask how they bill in the event if an audit as some preparers fee structures change.
6. Ask who will actually be preparing your return? While you may initially meet with the owner of a tax firm, CPA, Attorney, EA, or otherwise credentialed paid preparer, they might not actually be the ones preparing your tax returns. They may be well-qualified individuals”but you should know anyhow. If this is the case, will the credentialed person review your return before signing off on it?
7. GET REFERENCES!! Do not hire a tax professional without checking their references. Which clients would this preparer recommend you call? Get at least four names and phone numbers and ask them about their experience with the person you are considering hiring.
ADDITIONAL ITEMS TO CONSIDER
Most preparers will not audit or otherwise verify the information you provide. Remember no matter who prepares your return, you are ultimately responsible. It’s your tax liability. Understand your tax situation.
Always check your return for mistakes. While you may pay a high price for having a pro prepare your return, the liability is ultimately yours.
Here’s a link to the IRS list of most common errors by paid preparers, on hard copy returns”not those filed electronically.
Pages 18 and 19 of the following U.S. Government Accountability report illustrates where the most common errors occur on an actual 1040 form.
If you’re changing preparers, provide the new preparer w/ prior year return and any new information. Important deductions can be easily missed. Be as clear and detailed as possible when talking with your new preparer. Give them all your info!
RED FLAGS TO HEED
Unfortunately there are a handful of unprofessional tax preparers. Don’t hesitate to terminate your tax preparer if you are not 100% satisfied with their performance. Keep an eye out for the following warning signs and visit the National Association of Tax Preparers Code of Ethics for more information.
- Refuses to sign your return.
- Asks you to sign a blank form — they’ll fill in the details later.
- Charges a fee based on the amount of your return.
- Claims to have credentials that are not valid or current.
- Unreturned phone calls and e-mails. No one likes to be in the dark when it comes to his or her money. If your tax preparer isn’t promptly returning your calls, consider looking elsewhere.
- Your preparers offer sounds too good to be true. If they guaranteeing your return will be high enough to cover their fee, watch out. This may indicate they’re bending rules to make your return appear favorable.
Report suspect tax fraud and abusive return preparers by completing Form 3949-A and mail it or a letter with similar info to IRS Fresno, CA 93888.
If you are not comfortable talking with your tax preparer find someone else. It is not your tax preparer’s job to intimidate you or flaunt their knowledge of obscure tax laws. You pay for their knowledge and support. You may change your tax professional at any time and for any reason. (Unless you’ve signed a legally binding agreement stating otherwise.)
Remember, there is as much diversity in the personalities of tax preparers as ther are people. Many tax preparers diligently work to break our stereotyped image. Be diligent in searching for the best fit for your tax needs.
WHAT’S NEXT
You are moving quickly toward having this tax season behind you. These first steps have taken self-awareness and reflection. The path you will take to complete your taxes has been determined.
Reward yourself for making it this far! Treat yourself to a personal indulgence this week and check back next Monday. I’ll provide a list of tax related documents for you to gather. And you’ll learn tax prep tips including easy ideas for organizing your data, and recordkeeping for the self-employed.
In the meantime, please post your comments below or e-mail me your questions.
Allison,
A great, comprehensive and informative post. I have chosen this article as my Carnival of Taxes #13 pick for the My Wealth Builder weekly roundup which will post on Saturday.